Privacy Policy

Melti – Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mymelti.com (“the Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information on cookies and how to disable them, visit: http://www.allaboutcookies.org

  • Log files: Track actions occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

  • Web beacons, tags, pixels: Electronic files used to record information about how you browse the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number. This is “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

  • Fulfill orders placed through the Site (processing payment, arranging shipping, providing order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide information or advertising related to our products or services, based on your preferences

We use Device Information to help screen for potential risk or fraud (especially your IP address), and to improve and optimize our Site (analytics on customer browsing behavior and interaction, and evaluating marketing performance).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information (such as subpoenas or search warrants), or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertising or marketing content.

For more information on targeted advertising, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising via:

You may also opt out of many of these services at:
http://optout.aboutads.info/

Do Not Track

We do not change our Site’s data collection practices when we receive a Do Not Track signal from your browser.

Your Rights (European Residents)

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, contact us using the details below.

We process your information to fulfill contracts we may have with you (for example, fulfilling an order), or to pursue our legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

Email: support@mymelti.com
Mail: Melti – Privacy Department